Creditor, lender or debt-collection entity

Link Financial

Independent information about Link Financial Outsourcing Limited, including its legal identity, FCA status, official complaints route and checks to make before paying.

If Link Financial has contacted you, first confirm the original creditor, account reference, current owner of the debt and the amount claimed. Link Financial Outsourcing Limited states that it is FCA-authorised and regulated under reference 606817 and publishes a formal complaints route. If you do not recognise the account or dispute the balance, raise that before agreeing a repayment arrangement.

What role does Link Financial have?

Debt servicer · Debt collector

The company contacting you is not necessarily the company that legally owns the debt. Check the original creditor, current owner and the role stated on your latest correspondence.

Legal identity and regulatory position

Link Financial Outsourcing Limited is an active company registered in England and Wales under company number 07059696. Its official website states that it is authorised and regulated by the Financial Conduct Authority under firm reference number 606817.

Link Financial Outsourcing Limited states on its official website that it is authorised and regulated by the Financial Conduct Authority under firm reference number 606817 and works with the Financial Ombudsman Service for eligible customer disputes.

Contacting Link Financial

Use Link Financial’s official customer website or the contact details shown on current correspondence. Its website publishes customer telephone and written contact routes. Avoid making payments using bank details copied from unofficial third-party websites.

If you want to complain

Link Financial publishes a formal Complaint Handling Procedure and a dedicated Complaints & Dispute Resolution Team. Its website explains that eligible unresolved disputes may be referred to the Financial Ombudsman Service.

What to check before paying or agreeing a plan

  • Confirm the account reference and original creditor match your records.
  • Check whether the company says it owns the debt or is collecting for another organisation.
  • If you do not recognise the debt, ask for clarification before making a payment or admitting liability.
  • Keep copies of letters, emails, payment offers and complaint correspondence.
  • Do not agree to a repayment amount that is not affordable alongside priority household bills.

Related guidance

Important: YourFinances.co.uk is not affiliated with Link Financial. This page provides general information and does not confirm that any debt is valid, enforceable or owed by a particular person.