Contacting Capquest safely
How to contact Capquest Debt Recovery Limited using current official channels and what to verify before discussing or paying an account.
Capquest publishes official telephone, online and postal contact routes. Before discussing payment, confirm that the account reference and original creditor match your records and use the contact information on Capquest’s current website or your genuine correspondence rather than third-party payment details.
Official contact routes
Capquest’s current contact page publishes customer telephone support, online services and its correspondence address at Capella, 60 York Street, Glasgow G2 8JX.
Accessibility support
Capquest says Relay UK can be used by customers who are deaf, hard of hearing or have a speech disability, and that communications can be provided in accessible formats including braille, large print and audio.
Before you share information
Check the reference number, original creditor and identity of the company contacting you before providing personal or payment information.