Capital One missed payments and payment plans
What Capital One says can happen after a missed credit-card payment and the support options it may offer.
Capital One says missed payments may lead to interest, fees and credit-file reporting. It encourages customers to make contact before arrears build and says eligible customers may be offered a payment plan that spreads repayments over several months and can temporarily stop interest and fees.
Contact before repeated missed payments
Capital One says a missed payment can become more difficult if another follows. Contacting it early may make more support options available.
Default risk
Capital One says an account may default after six or more missed payments. A default can remain on the credit file for six years from the default date.