Barclays missed payments and arrears
What Barclays says to do if you miss a current-account, overdraft, loan or Barclaycard payment.
Barclays says customers who have missed a payment or are worried about making one should contact it as soon as possible so it can discuss support. Its published routes differ between current accounts, overdrafts, loans and Barclaycard.
Check which Barclays product is in arrears
Use the support route for the actual product involved. A current-account or overdraft arrear is not handled in exactly the same way as a Barclaycard or loan payment difficulty.
Base any arrangement on affordability
Before agreeing a payment amount, work out what remains after rent or mortgage, council tax, energy, food and other essential commitments. Do not solve one arrear by creating a new priority-debt problem.